![]() ![]() If I manually delete this profile key I can then start Outlook again and when it prompts for a new Profile name I can put in Outlook and it will take it and let me continue as if it is a new setup of Outlook: I tried doing a Reg DELETE of this key and all sub-keys and while it says "successfully deleted" it doesn't. ![]() If I go into REGEDIT and look in: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles If I type Outlook as the new Profile name now I get: If I manually remove the default profile "Outlook" from the Mail control panel settings, then Outlook starts up without a profile but prompts for a profile name: The problem is "starting fresh" isn't really starting fresh. This is because our ERP system looks for this profile to send email while in the ERP software. We want our users to start fresh and have the default profile name of "Outlook" for their mail profile (instead of something custom or a 2nd profile like "O365"). In order to migrate the user's Outlook you have to either create a new profile in Outlook or delete the old profile completely and then "start fresh". We are in the middle of our migration to Office 365. Lots of users here have existing Outlook profiles connecting to an on-premise Exchange server. Still working through this one but hoping others have insight. Is there a way via script, powershell, reg delete, via telekinesis, whatever to reset Outlook 2013 as if no profiles ever existed and it was running for the first time ever? ![]()
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